CUSTOMER
CARE

Here are answers to a few frequently asked questions,
along with our additional product recommendations.

Yoni Eggs
The Honey Pot via @berrionlberry
This Is L via @the.stacy

PRODUCT RECOMMENDATIONS

FAQ

Can I steam with an IUD?

 

Yes. We simply start clients with IUD's on a lower temperature setting to ensure comfort.

 

Do I need to shave or wax?

 

Shaving or waxing IS NOT required prior to your appointment; however, if you would like to do so, we recommend shaving or waxing a day before or after your appointment to ensure comfort. We DO NOT recommend waxing immediately after a steam.

 

Do I need to bring anything?

No. We provide everything you will need onsite.

 

Can I use my HSA/FSA card?

Yes! Currently, we accept Cash, Credit/Debit, HSA/FSA* Cards, Square and/or PayPal payments for all products and services.

 

*We cannot guarantee your savings/benefit card will cover our service offerings. We advise clients to call ahead for processing or confirm with your carrier.

Do I need an appointment?

Yes! Currently we are by appointment only!

Can I steam At Home?

Yes! We offer an At Home Steam Kit. 
CLICK HERE  for home steaming instructions!

Is my deposit applied?

 

Yes. We require a deposit* (for each guest) to hold all appointment times, including group appointments.
Deposits are applied towards each guest's total; the remaining balance is due on the day of at checkout.

 

*All deposits are non-refundable. Clients arriving 15 minutes past their set appointment time, without prior notification, will incur a $10 late fee. A $25 no-show fee will be applied to clients who do not contact us at least 1 hour prior to their appointment.

What restaurants are nearby?

We recommend North Hills shopping center,
located 1 mile from our spa.