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FAQ'S

  • Will The V Spot Raleigh be reopening?
    At this time, we have made the decision not to reopen our spa for steam sessions. However, after receiving numerous inquiries for both steam sessions and products, we wanted to answer your requests as best as we could. We are thrilled to offer you access to your favorite spa products once again!
  • Where will I pick my order up from?
    We are happy to announce that we have partnered with McCormick Creations & Gifts Co. at Triangle Town Center Mall, 5959 Triangle Town Blvd. (located on the 2nd floor across from Barnes & Noble) to offer an easy and convenient pickup option for local customers.
  • How long do pre-orders take?
    Pre-orders typically restock within two weeks and are available to ship within three weeks.
  • Can you ship my order?
    Yes! You we are happy to ship your product order to you. Please note, we do not recommend shipping the Yoni Pearls, as they could melt in transport. If you are not concerned with this, please add a note in the message line of your order stating "I, INSERT NAME, ACCEPT THE POSSIBILITY THAT MY ORDER MIGHT MELT IN TRANSPORT. I GIVE TVS PERMISSION TO SHIP THE ORDER ANYWAY."
  • What are clearance items?
    Our clearance items include previously utilized spa equipment. Please note, the items are being sold as is. They may contain signs of normal wear and tear. All items have been sanitized and inspected for resell with your safety in mind.
  • Are clearance items returnable or refundable?
    Unfortunately, all clearance items are final sale.
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